Service Techs

Discussion in 'General Subaru Discussion' started by wings_23, Mar 9, 2007.

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  1. wings_23
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    wings_23 New Member

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    I have a question for all the service techs reading this, is it frowned upon to smoke in a customers car? Second when a tech starts working on one car is it normal to start on another car before the first ones finished? I have had my car in the "shop" for very simple work, i.e. no transmission or tough fix, since wednsday night(I had a appointment) and they havent even started on it, is that normal. They gave me a 07 Legacy Outback for free until my car is done so I am not that upset, but it is annoying to be with out my baby. Usually this palce is amazing especially the service manager and one of the parts guys there, but the rest of the palce could use some work.
     
    wings_23, Mar 9, 2007
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  2. AWDimprezaL
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    AWDimprezaL has more posts than you

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    yes its most def frowned upon! what service dept are we talking about here? mine? (mtk) if you want top notch service, ask for brian, nick, or ben, and ask for courtney as a service advisor, everything meshes then.
     
    AWDimprezaL, Mar 9, 2007
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  3. 6MTizzle
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    6MTizzle 2SLO

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    Yes go to mtka subaru. Ben, Brian, Greg, and 3rik ftw!
     
    6MTizzle, Mar 9, 2007
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  4. readymix
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    readymix ...Lest ye be trod upon... Staff Member

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    I actually spend some of my free time at the MTKA service and parts dept. Ben, Brian, Erik, Greg ftw
     
    readymix, Mar 9, 2007
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  5. readymix
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    readymix ...Lest ye be trod upon... Staff Member

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    speaking of which....I have some synchros to pick up ;)
     
    readymix, Mar 9, 2007
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  6. wings_23
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    wings_23 New Member

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    Like I said there is a few guys at this certain service center, that are great, but as a whole it is not so great, its not MTK
     
    wings_23, Mar 9, 2007
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  7. readymix
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    readymix ...Lest ye be trod upon... Staff Member

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    I'm assuming this is Brooklyn Park Morries. Since you are in Coon Rapids. Honestly, it is hard to give constructive criticism if you don't say at least the organization's name. That is why you have vendor reviews, so they can take the information and make things better. You've stated your case, which is great, but if you never say exactly who it was, they will probably never really know about it and things wont change. And you know the guy that did that stuff isn't going to own up and say he did it.
     
    readymix, Mar 9, 2007
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  8. wings_23
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    wings_23 New Member

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    It started out as a question about why it took 3 days too even look at my car let alone fix it, if I made a appointment for a certain time,and why some dip s**t is smoking in my car. They gave me a free rental so my gripe is not as strong as it would be. Brian at parts and Jeff the service manager are awesome. I wanted all of you to share in the pain of not having the second love of my life parked out side for me to go look at when ever I miss it
     
    wings_23, Mar 9, 2007
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  9. austinpike
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    austinpike Well-Known Member

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    I can't imagine that would be acceptable anywhere... Did you actually see the guy smoking in your car? If a tech who smokes even touches your car, depending how recently they last lit up, that smell can linger for awhile, esp. to a non-smoker.

    Never had that happen at any of the three Suby dealers where I've had service done though.
     
    austinpike, Mar 9, 2007
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  10. ShortytheFirefighter
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    ShortytheFirefighter Pokemans. I has none. Staff Member

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    My 6 cylinder makes 1250 lb/ft of torque.
    I've already shown this to Jeff, I'm sure he'll get in touch with you. I didn't even realize your car was still here.
     
    ShortytheFirefighter, Mar 9, 2007
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  11. wings_23
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    wings_23 New Member

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    Didnt you pull it in the shop last night before you left, after you got done working on your car.:eek3:
     
    wings_23, Mar 9, 2007
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  12. wings_23
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    wings_23 New Member

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    Just the smell of stale or recent smoke makes me want to puke,
     
    wings_23, Mar 9, 2007
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  13. ShortytheFirefighter
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    ShortytheFirefighter Pokemans. I has none. Staff Member

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    My 6 cylinder makes 1250 lb/ft of torque.
    No, Chuck did. He needed the space in the shop and he was here when I left. Don't worry, it spent the night inside :)
     
    ShortytheFirefighter, Mar 9, 2007
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  14. Justin
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    Justin Well-Known Member

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    man i'd be really frickin pissed if they smoked in my car.
     
    Justin, Mar 9, 2007
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  15. readymix
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    readymix ...Lest ye be trod upon... Staff Member

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    what if they pooped in your car?
     
    readymix, Mar 9, 2007
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  16. Justin
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    Justin Well-Known Member

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    i dont know...ask rx7v8...he might know something about poop'ing in cars
     
    Justin, Mar 9, 2007
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  17. AWDimprezaL
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    AWDimprezaL has more posts than you

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    you cant say poop on mnsubaru
     
    AWDimprezaL, Mar 9, 2007
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  18. ShortytheFirefighter
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    ShortytheFirefighter Pokemans. I has none. Staff Member

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    My 6 cylinder makes 1250 lb/ft of torque.
    Poop Poopity Poop Poop Poop!
     
    ShortytheFirefighter, Mar 9, 2007
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  19. carl
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    carl Well-Known Member

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    we gotta gooooo
    good thing no one's saying it - they're typing it :laugh:

    yes i'd be very mad if a mechanic or tech smoked in my car
     
    carl, Mar 9, 2007
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  20. ShortytheFirefighter
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    ShortytheFirefighter Pokemans. I has none. Staff Member

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    My 6 cylinder makes 1250 lb/ft of torque.
    If it was getting pulled around, it might've been a service runner instead of a tech. Either way, it's a no-no and it'll get taken care of.
     
    ShortytheFirefighter, Mar 9, 2007
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  21. Nuke
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    Nuke Well-Known Member

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    OMFGKDSJFLJSDO
    the forbidden word of MNSubaru


    :laugh:
     
    Nuke, Mar 9, 2007
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  22. ShortytheFirefighter
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    ShortytheFirefighter Pokemans. I has none. Staff Member

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    My 6 cylinder makes 1250 lb/ft of torque.
    (Eagerly awaits points)
     
    ShortytheFirefighter, Mar 9, 2007
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  23. readymix
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    readymix ...Lest ye be trod upon... Staff Member

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    Points? LOL, are we doing THAT now?
     
    readymix, Mar 9, 2007
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  24. ShortytheFirefighter
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    ShortytheFirefighter Pokemans. I has none. Staff Member

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    My 6 cylinder makes 1250 lb/ft of torque.
    I have no idea. With the new management it's probably spankings from Ray.
     
    ShortytheFirefighter, Mar 9, 2007
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  25. wings_23
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    wings_23 New Member

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    :eek3: :eek3: :eek3:
     
    wings_23, Mar 9, 2007
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  26. wings_23
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    wings_23 New Member

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    I dont know if anyone cares, but my car is finished and ready to go. Like I stated earlier, Jeff the service manager is top notch, he will probally kill me for saying this but if you want A- plus work done at Morries BP talk to him first because thats what youll get. He is awesome. and Brian Shorten is OK too.:) j/k. As far as the smoking in my car, maybe that guy will die from lung cancer.:eek3:
     
    wings_23, Mar 9, 2007
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