Hey, I know there are a few people that are in cell phone sales... I am looking to move from Sprint and I have been looking at TMobile and Cingular. I have heard bad stories about the TMobile network coverage, but not too much other than that....I don't know anyone with Cingular so I am pretty lost on experiences there. I am looking at these companies because I will be able to use the phone while travelling in Asia, like I do 2x per year. Anyone have any comments on either (or another)? The second part is the phone.... I will not buy a 'candy-bar' style and I am leaning away from the clamshell type (only because I have had a clamshell-type since 1999). That leaves my first choice to be a slider phone, but it appears that they are hard to come by right now. Does anyone have insight into availability in the next 4-6wks? Any additional comments are welcomed, as well. Thanks.
+Verizon. I had Cingular for 3 years, bad customer service, they claim fewest dropped calls, well I had an average of 10 per week.
I have a tmobile slider phone. It is now available free with a new signup. you're right on with cingular/tmobile, by far better for consumers than the others. Let me just put it this way, I have a free Nextel phone and a free Verizon phone and I pay for my tmobile phone. not having to be beholden to large business contracts or clutter the phones/plans with all sorts of useess crap they concentrate on customer service and appealing phones to consumers. edit: I also have used every phone nextel makes and they are all garbage. verizon customer support... well lets say i deal with them all day and they're dumber than really big bag of hammers. We routinely lose customers every day due to their incredibly bad support personnel. Its a major problem with their company that they do nothing to fix.
If you have any questions about cingular i work for the company and would gladly assist you, just send me a pm. If you are asking for peoples thoughts on the service providers out there your not going to get a conclusive answer, just because not One cell phone provider is going to work for everybody, it all depnds on what works best for you. Otherwise there would only be 1 cell provider out there... and as we know there are alot...
There is this thing called a monopoly. I doubt the government would allow a monopoly in the cell phone industry. But you are spot on about feelings/thoughts/ambivelence towards carriers. For instance: I had Sprint for four years, switched to Cingular, switched back to Sprint after 30 days (returning three phones, yes, three faulty phones, etc with Cingular). However, many people rave about Cingular/Verizon/T-Mobile. But I can deal with having my calls outsourced to a guy who barely speaks English and can't figure out how to cancel the "free" $25 a month Vision fee--all because I get 25% off of my service through my work.
The primary driver for different providers is the freedom to do so, not because they each offer different services. The biggest differences are the network technology (GSM/GPRS, TDMA, CDMA, etc). They all have Text, VM, BT, Camera, etc. now....it isn't that each provider has different things that work for a particular person, so much. Look at land lines...there are many providers, but they all provide the same thing. Anyway, I want GSM and I don't want to be forced to pay for Sprint Vision, just because I bought a phone enabled for it! That was the single biggest reason for leaving Sprint. I get a 25% discount on everything from Sprint (phone and service), but that is not enough to keep me. Believe it or not, customer service is the last priority on the list beacause I know more about the phones than ANY of the CSRs on the phone anyway. It is worse than calling about my broadband connection issues....I end up telling the reps more than they already know before we even get to the cause of the problem..... I rarely depend on CSRs to solve my problems, I try to figure it out myself. I guess that goes back to my Electrical Engineering background and infatuation of understanding how things work. Ok, enough of my ranting....it obviously gets me nowhere! Thanks for the feedback, guys.
depending on where you work we have discounts w/ cingular let me know where you work and i can tell you if we have a discount and how much it is.
I have cingular, and I get a few dropped calls here and there, but the places that my phone works surpasses the dropped calls. I have been all over colorado, virginia, and northern minnesota, and my phone works almost everywhere. Russ
i had at & t then changed to cingular, i was not very impressed, every other call was a dropped call, i switched to nextel, and its great. my gf has t-mobil and she loves it, it works almost every where even up north in the sticks...
I have recently used nextel, worked great. For work I have sprint, damn good. now the same as nextel I personaly have cingular and I can not wait to get ride of it... My feance and I have had so many damn dropped calls... She can not even use her phone at her house (394 and lousiana) I had ATT and it was the best I have ever had, when the merged with cingular it went down hill fast and hard. my .02
Been with Voicestream which has now been subsumed into T-Mobile since I first got a cellphone. Wouldn't even consider switching. An unlocked tri-band GSM phone is a really nice thing to have.
The primary driver for me looking at TMobile and Cingular is the ability to use a GSM phone in Asia, without having to pay the enormous fees. Looks like every provider has their haters and lovers.... I can count the number of dropped calls, since I stared with Sprint 7 years ago, on both my hands. I hope that I don't see that change.... Thanks for all the feedback!
A big thanks to Josh! He hooked me up with my new Samsung d807... So far I like it. I only have 1 bar of reception in my house, but I haven't had a problem with receiving or dropping calls, yet. I did notice that one call my friend made went right to VM without ringing, but only once isn't a concern, yet.
Glad you are happy so far Christian, like i said i havent heard a lot of feedback on the phone for reception so if you are not happy with it and want to try something else let me know we can work something out. But i am glad it working for you so far.